Verbal de-escalation involves validating a patient’s experience, establishing a collaborative relationship, and finding solutions to ensure the patient’s needs are met. More in this quiz.
What percentage of American psychiatry residents reported being physically assaulted at some point in their training?
For more on this topic, see Practical Tips for Managing the Agitated Patient: Avoiding Violence in the Clinical Setting, on which this quiz is based. This quiz was published on June 20, 2018, and has since been updated.