September 25, 2019
Article
Verbal de-escalation involves validating a patient’s experience, establishing a collaborative relationship, and finding solutions to ensure the patient’s needs are met. More in this quiz.
April 28, 2017
Slideshow
When clinicians work without ready access to a security team or environmental safety protocols, early recognition is crucial to preventing or avoiding those rare occasions when behavior problems escalate.
February 28, 2017
Article
How could this have happened? What could you do to keep yourself and your team safe from another code white?