
Digital Psychiatry in 2017: Year in Review
Dr. Torous looks at the pros and cons of digital psychiatry with the goal of framing the opportunities and challenges for the year ahead.
Dr Torous is a Clinical Fellow in Psychiatry at Harvard Medical School and Senior Resident at the Harvard Longwood Psychiatry Residency Training Program in Boston. He is the Digital Psychiatry Editor for Psychiatric Times. Twitter:
It was a busy year for technology in health care, especially digital mental health. While some things were far too ahead of their time (like the quickly cancelled digital health primetime TV drama
Successes
We witnessed advances in new technologies like chatbots for mental health, the scaling up of research efforts on smartphones and sensors for monitoring psychiatric symptoms, new changes in app regulations from the FDA, a series of encouraging digital mental health pilot studies, and exciting efforts by industry partners.
1. Therapeutic interactions. This summer Amazon reported that one of the most frequently asked questions to its Alexa devices was “Help me relax.” While Alexa is certainly not a therapist, conversational agents and chatbots helped deliver support and novel therapeutic interactions via voice software. Woebot
2. Research. While the sequencing of the first genome was an exciting scientific breakthrough, today genetic studies require large samples from thousands of patients to make health discoveries. Several new large-scale digital mental health studies using smartphones and wearables were established this year. The
3. Regulation. With over 10,000 mental health apps-and little regulation of claims made by these apps-it is no wonder many have called this space the Wild West. While the FDA has taken a largely hands-off approach to health apps, one did receive
4. Pilot studies. The scope and potential of digital mental health is still being defined. In 2017, numerous impressive pilot studies highlighted the evolving role of technology in clinical care. The
5. Industry. Both small startups and large tech giants made impressive efforts in digital psychiatry in 2017. Notable events include
Room for improvement
Sadly, not everything was positive for digital psychiatry in 2017. The year 2018 should address continued data breaches, release harmful apps on the commercial marketplace, ensure privacy protections for consumers using apps, address gaps in usability of health technology for those with mental illnesses, and improve rates of technology adoption by the mental health field.
1. Safety. If the foundation of all health care-especially mental health care-is trust, then digital mental health needs to ensure that user data is kept safe and secure. Thus in 2017 when hackers posted highly confidential psychotherapy records from a Maine clinic on the dark web with the tagline “everything confessed/discussed in complete privacy is in here for thousands of patients”-the impact of hacks became
2. Potentially harmful apps. Available in app stores in 2017, these apps encourage users to self-harm and even commit suicide. Some
3. Privacy. While good security can help prevent hacks, even the best security cannot stop an app company from selling, posting, or marketing users’ personal mental health data. This is where transparency by technology companies and open disclosure of what rights and data a user agrees to share by engaging with an app. Yet sadly,
4. Ease of use. The more we learn about mobile health technologies like smartphone apps and wearables, the more it becomes clear that for they are not always designed for use with patients with disabilities. The need to make mobile health more engaging become a buzzword in 2017 as numerous studies, and companies, struggled to keep people using their apps and wearables for more than a few days or weeks. Luckily organizations like Natalia Mental Health Foundation are supporting research efforts at Dartmouth to make digital technology more usable and engaging for those with mental illness18 and the Society for Behavioral Medicine is also aware of the issues at hand, and planning to bring their full expertise and skills to bear towards
5. EHRs. Foundational aspects of digital health are not yet fully working. Despite the potential of digital psychiatry, its critical to remember that for it to impact clinical care it needs to delight and engage not only patients but clinicians as well. A recent government
Capturing a full year of digital psychiatry in a brief article like this is a nearly impossible challenge, but the selected examples shared here offer a glimpse of some of the highs and lows for the field in 2017. Going forward, there is much to look out for in 2018 and Psychiatric Times will be there to report and bring the newest insights directly to you.
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